How Gradyent’s Digital Twins help district heating leaders improve efficiency and reduce emissions

As district heating systems evolve toward low-carbon, flexible energy networks, operators face a growing challenge: how to maintain reliability and efficiency while integrating new energy sources, reducing emissions, and responding to increasingly volatile markets.

In this leadership conversation, Luiz Hanania (CEO & President, Veolia Poland) and Timo Aaltonen (SVP, Helen) share how Gradyent’s Digital Twin is helping their organizations address these challenges and unlock new value across their operations.

For Helen, the Digital Twin plays a critical role in improving operational efficiency while supporting ambitious sustainability targets. By gaining deeper insight into system behavior and network performance, teams reduce inefficiencies, minimize heat losses, and lower emissions – all while ensuring consistent, high-quality service for customers.

At Veolia Poland, Digital Twin technology enables faster and more informed decision-making in a rapidly changing energy environment. With the ability to simulate operational scenarios and fine-tune system performance in real time, teams can adapt quickly to changing conditions while maintaining stability and comfort across the network.

Flexibility and digitalization are no longer future ambitions – they are becoming fundamental capabilities for operating modern district heating systems. By combining advanced digital tools with operational expertise, companies can move beyond incremental improvements toward smarter, more resilient energy systems.

Watch the full discussion below to learn how Helen and Veolia Poland are using Gradyent’s Digital Twin to unlock the next generation of district heating performance.