How Gradyent’s Digital Twins help Veolia Poland & Helen navigate energy system complexity

As district heating systems transition toward low-carbon energy sources, companies are managing networks that are more dynamic and more complex than ever before. Integrating renewables, responding to volatile energy markets, and maintaining reliable heat delivery all require faster and more precise operational decisions.

In this leadership discussion, Luiz Hanania (CEO & President, Veolia Poland) and Timo Aaltonen (SVP, Helen) explore how Gradyent’s Digital Twin is helping their organizations better understand, simulate, and optimize increasingly complex district heating systems.

A key challenge for district heating companies today is visibility. Traditional planning and operational tools often rely on static assumptions, while real systems are constantly changing due to weather conditions, demand fluctuations, and shifting market signals. Digital Twins introduce a dynamic approach that enables teams to model system behavior in real time and evaluate the impact of operational decisions before implementing them in the physical system.

For both Helen and Veolia Poland, this capability supports faster, data-driven decision-making while maintaining efficiency, reliability, and sustainability. By simulating system dynamics and testing different operational scenarios, companies can respond proactively to changing conditions and better prepare for uncertainties that cannot be safely tested in real life.

The discussion highlights an important industry shift: as complexity grows, success increasingly depends on tools that help operators move from reactive management toward predictive and optimized operations.

Watch the discussion below to learn how Gradyent’s Digital Twin is helping district heating leaders optimize performance and stay ahead in an evolving energy landscape.